Your Confidence, Our Pride – Terms and Conditions

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Quick Guide – At a Glance

Your Confidence, Our Pride – Terms and Conditions

At A7 Sports, we want every customer to shop with complete confidence. That’s why our Terms & Conditions are designed to be clear, transparent, and entirely customer-focused. They provide a straightforward guide to your rights as a shopper, outline our responsibilities as a retailer, and set the standards you can expect when purchasing from us.

From pricing and secure payments to delivery, returns, and exchanges, our Terms & Conditions ensure that every step of your shopping experience is safe, simple, and fair. They also cover important details about personalised and custom items, warranties, and data protection, so you can make informed choices and enjoy peace of mind with every order.

By following these guidelines, we aim to create a trustworthy and reliable shopping environment where your satisfaction, safety, and rights are always our top priority.

Here’s a quick overview of what our Terms & Conditions cover:

  1. ✅ Fair & Transparent Pricing: All our prices are clearly displayed with no hidden charges. Any promotions or discounts are simple to understand, so you always know exactly what you’re paying.
  2. ✅ Secure Payments: Shop with confidence — we use trusted payment gateways to keep your personal and financial information safe and secure.
  3. ✅ Reliable Delivery & Shipping: We provide clear guidance on dispatch times, shipping methods, and tracking, ensuring your order arrives safely and on schedule.
  4. ✅ Easy Returns, Refunds & Exchanges: If something isn’t right, our straightforward policies make returning items hassle-free. Exchanges are offered where possible, but please note they cannot always be guaranteed due to changing stock availability. Personalised or custom items are non-refundable unless faulty. Our team will guide you step by step through the process to make it as simple as possible.
  5. ✅ High-Quality Products & Warranties: We stock top-quality products from trusted global brands alongside our own A7 Sports range. Where applicable, warranties and guarantees give you added peace of mind.
  6. ✅ Custom Orders & Teamwear: For personalised clothing, teamwear, and other custom items, we provide clear sizing, colour, and design guidelines to ensure your order meets your expectations. Once approved, personalised items are non-refundable unless faulty.
  7. ✅ Privacy & Data Protection: Your personal information is handled securely and used only to process orders and communicate with you. We respect your privacy and never share data with third parties outside of essential services.
  8. ✅ Customer Support: Our expert team is always available to answer questions, provide advice, or resolve concerns. Whether you shop online or in-store, we’re committed to giving you professional and friendly support every step of the way.

Thank you for choosing A7 Sports. Shop with confidence knowing that fairness, transparency, and your satisfaction are at the heart of everything we do. Your trust and rights are always our top priority, and we are committed to providing a safe, reliable, and enjoyable shopping experience every time you visit us.

📌 For full details, please read through the complete Terms & Conditions below. By shopping with A7 Sports, you agree to these terms, designed to protect both you and us for a smooth, fair, and secure shopping experience.

Detailed Terms & Conditions

At A7 Sports, we want every customer to shop with complete confidence and peace of mind. Our Terms and Conditions are carefully designed to be clear, transparent, and customer-focused, so you always know where you stand when shopping with us.

These Terms explain your rights as a customer, our responsibilities as a retailer, and the standards you can expect whenever you place an order. They cover important areas such as:

  • Pricing & Payments – how prices are displayed, how payments are processed, and what methods are accepted.
  • Delivery & Shipping – how and when we dispatch your order, what to expect if delays occur, and international shipping responsibilities.
  • Returns, Refunds & Exchanges – your right to return non-faulty items, conditions for refunds, and special rules for personalised or custom items.
  • Product Quality & Warranties – the checks we carry out before dispatch, manufacturer warranties, and how faulty goods are handled.
  • Personalised & Custom Orders – your responsibilities when ordering made-to-order or personalised products, and limitations on cancellations or refunds.
  • Privacy & Data Security – how we handle, protect, and use your personal information.
  • Discounts, Promotions & Gift Cards – clear rules on applying discount codes, promotional limitations, and gift card usage.
  • Teamwear & Special Orders – specific terms for club/team orders, size tolerances, substitutions, and care requirements.

  • Customer Support & Dispute Resolution – how to contact us for help and how we resolve any issues fairly.

By placing an order with A7 Sports, you agree to these Terms & Conditions. We recommend reviewing them carefully so you have a clear understanding of how we handle all aspects of your shopping experience.

Our goal is to ensure that shopping with A7 Sports is always safe, fair, and straightforward—protecting both you as our customer and us as your trusted sports retailer.

1. Pricing & Payments

  • Pricing
    • All prices are clearly displayed on our website and include VAT or other applicable taxes, unless stated otherwise.
    • Prices are listed in GBP (£) unless specifically stated.
    • We reserve the right to adjust prices at any time due to supplier or market changes.
    • Any price changes will not affect orders that have already been confirmed and paid for.
  • Payments
    • We accept a wide range of secure payment methods, including VISA, MasterCard, PayPal, and debit/credit cards.
    • Payments are processed securely through trusted third-party gateways.
    • For your protection, A7 Sports does not store or have access to your full payment details.
  • Personalised & Made-to-Order Items
    • Full payment is required upfront for personalised or made-to-order products, including:
      • Teamwear and club kits.
      • Customised cricket bats (e.g., knocking-in, edging tape).
      • Helmets with add-ons or personalisation.
      • Other bespoke items are manufactured to order.
      • Once production has started, these payments are non-refundable unless the product is faulty.
  • Currency & Transaction Details
    • All transactions are processed in GBP (£).
    • If you are purchasing from outside the UK, your bank or payment provider may apply additional charges, such as currency conversion fees.
    • A7 Sports is not responsible for any third-party charges applied by your bank, PayPal, or card issuer.
  • Customer Responsibilities
    • Customers must ensure that payment details provided at checkout are accurate and valid.
    • Orders will only be dispatched once payment has been successfully processed.
    • In cases of failed or incomplete payments, orders may be delayed or cancelled until the issue is resolved.

Summary:
A7 Sports aims to keep pricing transparent and payments secure. All prices include VAT (unless stated), and transactions are processed in GBP. Full payment is required before dispatch, and made-to-order or personalised items cannot be refunded once production begins (unless faulty). Customers are responsible for ensuring accurate payment details, and A7 Sports is not liable for additional fees charged by banks or payment providers.

2. Delivery & Shipping

  • Order Processing
    • All orders are processed and dispatched according to the delivery method selected at checkout.
    • Orders are typically processed within 1–3 working days for standard items, while personalised or made-to-order items may require additional production time (see Personalised & Custom Orders).
  • Estimated Delivery Times
    • Delivery times provided at checkout are estimates only.
    • Actual delivery may be affected by stock availability, courier schedules, weather conditions, or unforeseen circumstances.
    • A7 Sports will make reasonable efforts to notify customers of delays or changes to delivery times.
  • Shipping Methods & Tracking
    • We offer standard, express, and international shipping options.
    • Where available, tracking information will be provided via email once your order has been dispatched.
  • International Orders
    • Customers are responsible for all customs duties, import taxes, and fees for deliveries outside the UK.
    • A7 Sports is not liable for any delays or additional costs incurred due to international customs clearance.
    • For international shipments, we recommend contacting A7 Sports before ordering to confirm delivery charges.
  • Business, School, and Shared Address Deliveries
    • For deliveries to businesses, schools, universities, apartments, or properties with shared access, A7 Sports cannot accept liability for packages signed for by others.
    • We strongly recommend using a secure residential address to ensure safe delivery.
  • Collect in Store
    • Customers may choose to collect orders from our physical store.
    • Valid photo ID (passport or driving licence) must be presented to collect the order.
    • If ID is not provided, goods cannot be handed over, and A7 Sports cannot be held liable for wasted transport costs.
  • Damaged or Lost in Transit
    • Any items damaged or lost during transit must be reported immediately by phone (0121 771 2504) or email (info@a7sports.co.uk).
    • Failure to report issues promptly may invalidate claims for replacements or refunds.

Summary: At A7 Sports, we aim to deliver your orders promptly, safely, and securely. Delivery times are estimates and may vary due to circumstances beyond our control. Customers are responsible for providing accurate delivery information and covering any customs or import charges for international orders. For safe collection, always ensure valid identification is presented when choosing in-store pickup.

3. Returns, Refunds & Exchanges

  • Standard Returns
    • Non-faulty items may be returned within 14 days of delivery, provided they are unworn, unused, unwashed, in original packaging, and with all tags intact.
    • Items returned that do not meet these conditions will be sent back to the customer at their own cost.
  • Refunds
    • Refunds will be issued using the original payment method, minus postage costs and any processing fees charged by the payment provider.
    • For international orders, customers may be responsible for return shipping costs.
    • Refunds for items purchased with a Gift Card will be credited back to a Gift Card.
  • Exchanges
    • Exchanges are available subject to stock availability, which may change rapidly.
    • Customers may be required to cover additional postage costs for exchanged items.
  • Personalised, Custom, and Made-to-Order Items
    • Personalised or custom items (including teamwear, helmets, cricket bats with knocking-in or tape add-ons) cannot be cancelled, returned, or exchanged once the order is placed, except if the item is faulty.
    • Customers are responsible for providing accurate details when placing personalised orders, including names, initials, and sponsor logos.
    • Minor variations in size, colour, or placement of logos and printing are normal due to the manual nature of production.
  • Faulty or Damaged Goods
    • Faulty items must be reported immediately upon receipt.
    • Depending on the issue, items will be repaired, replaced, or refunded according to manufacturer policies or A7 Sports guidelines.
    • Items returned for faults must be in mint condition, unworn, unwashed, and with tags intact.
  • Returns Procedure
    • Complete the returns form provided with your order.
    • Include:
      • Order number or receipt.
      • Original packaging, if possible.
      • Delivery address, telephone number, and email.
      • Reason for return.
    • Send returns to:

A7 Sports
206 Warwick Road
Greet
Birmingham
West Midlands
B11 2NB

  • International Returns
    • Items shipped outside the UK are not covered by standard returns terms.
    • Customers must cover all shipping, customs, and import costs for returning international orders.
    • Restocking fees may apply if items are held in customs for more than 14 days.

Summary: At A7 Sports, we strive to make returns and exchanges simple and fair. Standard items may be returned within 14 days if they are in original condition, while personalised or custom products are only eligible for return if faulty. Customers are responsible for ensuring accurate order details and covering return shipping costs where applicable.

4. Product Quality & Warranties

  • Product Quality
    • A7 Sports stocks both trusted brands and our exclusive A7 Sports range.
    • Every item is inspected carefully before dispatch to ensure it meets our quality standards.
    • Product images shown on the website or in presentations are for illustration purposes only; the actual item may vary slightly in colour, design, or appearance due to manufacturing processes.
  • Manufacturer Warranties
    • Many products come with manufacturer warranties, typically up to 6 months from the date of purchase.
    • Warranty coverage may vary depending on the manufacturer; full details are provided with the product where applicable.
  • Faulty Products
    • Faulty items must be reported immediately upon receipt.
    • Depending on the nature of the fault, A7 Sports or the manufacturer may:
      • Repair the item.
      • Replace the item.
      • Refund the purchase price.
    • Warranty does not cover faults resulting from misuse, neglect, normal wear and tear, or water damage.
  • Manufacturer Discretion
    • If your item is covered by a manufacturer’s warranty, we may refer your claim to the brand’s warranty team.
    • Decisions made by the manufacturer are final.
  • Customer Responsibilities
    • Ensure items are used as intended and according to any care instructions.
    • Retain your original receipt or order confirmation, as proof of purchase is required for warranty claims.
    • If returning an item for inspection, repair, or replacement, customers are responsible for covering return shipping costs unless the item is confirmed as faulty.

Summary: A7 Sports is committed to providing high-quality products and supports manufacturer warranties where applicable. Faulty items will be resolved promptly, but coverage does not extend to damage caused by misuse or normal wear. Always retain proof of purchase and follow care instructions to maintain warranty eligibility.

5. Personalised & Custom Orders

  • Order Requirements
    • Personalised or custom products include teamwear, clothing, helmets, cricket bats with add-ons (e.g., knocking-in or edging tape), and other made-to-order items.
    • Customers are responsible for providing accurate details such as names, initials, sizes, colours, logos, and designs when placing an order.
    • Orders must follow A7 Sports guidelines, including sizing charts and customisation instructions, to ensure correct fit and design.
  • Non-Cancellable & Non-Refundable
    • Once an order is confirmed and paid for, personalised or made-to-order products cannot be cancelled, amended, or refunded, except in cases of confirmed faults.
      • Applies to:
        • Teamwear with club badges.
        • Personalised helmets.
        • Cricket bats with knocking-in or edging tape.
        • Customised cricket bats.
        • Made-to-order products such as cricket balls or club-specific items.
    • A7 Sports is committed to producing made-to-order items according to the specifications provided by the customer or club.
  • Production Process & Delivery Lead Times
    • Personalisation may involve manual printing, embroidery, or decoration. Slight variations in logo placement, text size, colours, or patterns are normal and fall within acceptable tolerances.
    • A7 Sports allows up to 1-inch tolerance in garment dimensions and printing, including shoulder widths, sleeve lengths, and sponsor placements.
    • Customised products may take longer to produce, depending on order complexity and demand. For example:
      • Cricket bats with knocking-in or edging tape may take 5–10 working days.
      • Knocking-in or edging tape services may add 3–10 working days, depending on demand and time of year.
    • Once production has started, orders cannot be expedited, amended, or cancelled, as personalised items become unsaleable.
  • Visual Representation
    • Images shown online or in presentations are for illustration purposes only.
    • Actual products may differ slightly in colour, finish, or detail due to production processes or manufacturing limitations.
  • Customer Responsibility
    • Customers should double-check all personalisation details before confirming the order.
    • Errors in initials, names, sponsor logos, or custom designs are the customer’s responsibility, and A7 Sports will not be liable for corrections after the order is confirmed.
  • Care Instructions
    • Teamwear items should not be washed with fabric conditioner or softener and must be washed at a maximum temperature of 30°C to prevent fading or damage to sponsor logos.
    • Items that are personalised or re-personalised cannot be guaranteed if they have already been worn or washed. Failure to follow these instructions will invalidate any claims for refunds or exchanges.
  • Shipping & Recommendations
    • Please note: Free shipping does not apply to teamwear orders.
    • When purchasing junior playing shirts and sweaters, we recommend choosing one size larger than usual. This is only a recommendation; sizing is personal. Refer to our Teamwear Size Guide or contact info@a7sports.co.uk for guidance.
    • Due to the bespoke nature of club playing wear and teamwear, exchanges or refunds are not possible. Please ensure you are satisfied with the size before confirming your order.

Summary: A7 Sports ensures personalised and custom products are created to your exact specifications, following our guidelines. Once confirmed and paid for, these orders are non-refundable and non-cancellable (unless faulty). Slight variations in design and measurements are normal due to manual production processes. Customers must provide accurate details and carefully review all customisation information before placing an order.

6. Promotions, Discounts & Gift Cards

  • Discounts and Coupon Codes
    • Any discount or coupon codes must be entered at checkout to be valid. A7 Sports cannot apply discounts retrospectively once an order has been placed.
    • Only one discount code may be applied per order, unless explicitly stated otherwise in the promotion.
    • Discount codes cannot be used on teamwear or personalised items, unless specifically permitted.
    • Discount codes cannot be combined with other offers, sales, or promotions unless explicitly stated.
    • During promotional events such as Black Friday, Boxing Day, and End of Season Sales, discount codes may not be accepted, except for designated codes (e.g., abandoned basket or welcome codes).
    • Customers are responsible for ensuring codes are entered correctly. A7 Sports is not liable for missed discounts due to incorrect code entry.
  • Promotions & Special Offers
    • A7 Sports reserves the right to withdraw, amend, or cancel any promotions at any time without prior notice.
    • Promotional pricing is valid only while the promotion is active and is subject to product availability and stock levels.
    • In the event of a website or system error resulting in incorrect pricing, A7 Sports reserves the right to correct the error and, where necessary, request additional payment from the customer.
    • Promotional offers are non-transferable and may be limited to specific products or purchase amounts, as stated in the promotion terms.
  • Gift Cards
    • Gift cards are valid for 12 months from the date of issue, unless otherwise specified.
    • Gift cards cannot be exchanged for cash or used to purchase other gift cards.
    • A7 Sports is not responsible for lost, stolen, or damaged gift cards, and such cards cannot be replaced.
    • If an item purchased with a gift card is refunded, the refund will be issued as a gift card credit for the value of the purchase.
    • A7 Sports reserves the right to refuse, cancel, or invalidate any gift card that appears to have been tampered with, duplicated, or used fraudulently.
    • Gift card terms and conditions may be updated, modified, or withdrawn at A7 Sports’ discretion.
  • Customer Responsibilities
    • Customers must ensure that they read and understand the terms and conditions of any promotion, discount, or gift card prior to use.
    • Customers are responsible for applying discount codes correctly and for verifying that all promotional terms (e.g., exclusions, product restrictions) are met.
    • Discounts, coupon codes, and gift cards cannot be applied retroactively to orders already placed or partially paid.

Summary: Promotions, discount codes, and gift cards are designed to offer additional value and flexibility to our customers. However, they are subject to strict terms and conditions, including product exclusions, usage limits, validity periods, and restrictions on combination with other offers. A7 Sports reserves the right to amend or cancel promotions, correct pricing errors, and enforce gift card rules at its discretion. Customers are responsible for using these benefits correctly, and personalised or made-to-order items may not be eligible for discounts or refunds.

7. Privacy & Data Security

  • Collection and Use of Personal Data
    • A7 Sports collects personal information (such as name, address, email, phone number, and payment details) solely for processing orders, providing customer service, and improving our products and services.
    • Personal data will be used to:
      • Fulfil and manage orders.
      • Communicate order updates, delivery information, or customer support queries.
      • Notify customers about promotions, offers, newsletters, or competitions (only if consent has been given).
      • Improve our website, services, and overall customer experience.
  • Data Security
    • All personal and payment information is handled securely and processed through trusted, encrypted payment gateways.
    • A7 Sports does not store credit/debit card or PayPal details on its servers. Payment information is handled directly by secure third-party providers.
    • Personal data is protected against unauthorised access, disclosure, alteration, or destruction, using appropriate technical and organisational measures.
  • Sharing of Data
    • Personal data is never sold or shared with third parties for marketing purposes.
    • Data may be shared with trusted service providers only when necessary to fulfil your order, for example:
      • Courier and delivery services.
      • Payment processors.
      • IT service providers that maintain secure access to our website.
    • All service providers are contractually obliged to handle your data securely and only for the purposes specified by A7 Sports.
  • Customer Rights
    • You have the right to:
      • Access the personal information we hold about you.
      • Request correction of inaccurate or incomplete information.
      • Request deletion of your personal data (subject to legal or contractual obligations).
      • Object to or restrict the processing of your data.
    • Requests should be sent to info@a7sports.co.uk, and we will respond promptly in line with data protection laws.
  • Cookies and Tracking
    • Our website may use cookies or similar technologies to enhance user experience, analyse traffic, and improve website functionality.
    • Cookies do not store personal payment information. You can adjust your browser settings to manage cookies; however, this may affect website functionality.
  • Marketing Communications
    • If you have opted in, A7 Sports may email you about special offers, promotions, or new products.
    • You may unsubscribe at any time using the link provided in all marketing emails or by contacting us at info@a7sports.co.uk.
    • We respect your preferences and will never send marketing communications to customers who have opted out.
  • Retention of Data
    • Personal data is retained only for as long as necessary to fulfil orders, comply with legal obligations, and for legitimate business purposes.
    • After this period, personal data is securely deleted or anonymised.
  • Compliance and Legal Obligations
    • A7 Sports adheres to UK data protection laws and regulations, including the UK GDPR and Data Protection Act 2018.
    • Any breach of personal data will be reported promptly in accordance with applicable laws.

Summary: A7 Sports is committed to protecting your personal information and ensuring your data is secure. We handle your information responsibly, only use it for legitimate purposes, and give you control over how your data is processed. By shopping with A7 Sports, you can trust that your privacy and personal information are always safeguarded.

For more details, please see our Privacy Policy.

8. Customer Support & Dispute Resolution

  • Customer Support
    • At A7 Sports, we are committed to providing friendly, knowledgeable, and prompt support for all customers.
    • Our customer service team is available via:
    • Support is available for:
      • Product advice and guidance – helping you choose the right items, sizes, or customisation options
      • Order queries – checking order status, dispatch updates, and tracking information
      • After-sales assistance – resolving issues with faulty items, damaged goods, or incorrect deliveries
      • Returns and exchanges – providing step-by-step guidance for eligible returns or exchanges
  • Response Times
    • We aim to respond to all emails within 48 hours during business days.
    • Phone support is available Monday to Friday, 11:00 AM – 5:00 PM (UK time), Saturday, 11:00 AM – 4:00 PM (UK time), and Sunday, 11:00 AM – 2:00 PM (UK time).
    • During peak periods (e.g., Black Friday, seasonal sales), response times may be slightly longer; we appreciate your patience.
  • Dispute Resolution
    • We strive to resolve any issues or disputes fairly and promptly.
    • If you have a complaint regarding:
      • Faulty products.
      • Missing or incorrect items.
      • Delivery or shipping issues.
    • You should contact us immediately with full details, including:
      • Order number.
      • Description of the issue.
      • Photos if relevant (e.g., for damaged goods).
    • Our team will assess the situation and provide a resolution, which may include:
      • Repair, replacement, or refund for faulty goods.
      • Guidance on returns or exchanges.
      • Escalation to the manufacturer if the item is covered under a manufacturer’s warranty.
  • Customer Responsibilities
    • Customers must report any issues promptly, ideally within 7 days of delivery, to ensure eligibility for returns, refunds, or replacements.
    • All returned items must meet A7 Sports’ returns policy conditions, including being unworn, unused, and in original packaging with tags attached.
  • Escalation & Legal Rights
    • While we aim to resolve all issues directly, you retain your statutory rights under UK consumer law.
    • If we cannot resolve a matter together, you have the right to take the issue further, either through:
      • An independent dispute resolution service.
      • Small claims court, if appropriate.
      • Citizens Advice (www.citizensadvice.org.uk) can provide free, independent, and confidential guidance on your rights and options.

Summary: A7 Sports is committed to providing clear, responsive, and fair customer support. We aim to address all queries and disputes professionally, ensuring that your shopping experience is smooth, transparent, and satisfactory. By contacting us promptly and providing full details, we can work together to resolve any issues effectively.

9. Consumer Rights

  • Your statutory rights under UK consumer law remain fully protected when you shop with A7 Sports. These Terms & Conditions do not limit or affect your legal entitlements.
  • Key rights include:
    • Right to receive goods as described – products must match the description, images, and specifications provided at the time of purchase.
    • Right to receive goods of satisfactory quality – items should be free from defects and fit for the purpose for which they are sold.
    • Right to receive goods within a reasonable time – delivery times should match the estimates provided at checkout, unless otherwise agreed.
    • Right to remedies for faulty goods – you may be entitled to a repair, replacement, or refund for items that are faulty, damaged, or not as described.
  • Our Terms & Conditions provide additional information about how we handle returns, exchanges, refunds, and warranties, but these do not replace or reduce your legal rights.
  • Customers are encouraged to contact us immediately if they believe a product is faulty, damaged, or does not meet their expectations. We will work with you to provide an appropriate solution in line with UK consumer law.

  • International customers should be aware that additional rights may apply depending on local consumer legislation, but A7 Sports will always endeavour to provide fair and transparent service.

Summary: Shopping with A7 Sports does not affect your legal consumer protections. We are committed to being transparent and fair, and we encourage you to contact us if you have any concerns regarding your statutory rights.

10. Agreement to Terms

By placing an order with A7 Sports Ltd, you confirm that you have read, understood, and agreed to these Terms & Conditions. These terms apply to all purchases made through our website, in-store, or via any other ordering method we provide.

  • These Terms & Conditions form a legally binding agreement between you (the customer) and A7 Sports Ltd.
  • They outline your rights and obligations as a customer, as well as our responsibilities as a retailer.
  • When you proceed with a purchase, it is taken as acceptance of these terms in full, including any policies referenced within (such as our Privacy Policy, Returns Policy, or Teamwear Size Guide).
  • If you do not agree with any part of these Terms & Conditions, we advise you not to place an order until your concerns are addressed by contacting our customer support team.

  • A7 Sports Ltd reserves the right to update, amend, or modify these Terms & Conditions at any time, to reflect changes in law, business practices, or operational requirements. Updates will be published on our website, and your continued use of our services will be deemed acceptance of any revised terms.

By shopping with A7 Sports, you do so with the assurance that we are committed to fairness, transparency, and customer protection.

Summary: When you shop with A7 Sports, you agree to our Terms & Conditions. These set out how we work, your rights, and our responsibilities, making sure everything is clear, fair, and transparent. If you’re ever unsure, just reach out to us before placing your order. By continuing to shop with us, you’re confirming your agreement to these terms.

11. Company Details

Company Information

  • Company Name: A7 Sports Ltd
  • Registered Address: 206 Warwick Road, Greet, Birmingham, West Midlands, B11 2NB, United Kingdom
  • Email: info@a7sports.co.uk
  • Phone: 0121 771 2504

Purpose of Contact

  • You can contact us for any product enquiries, order assistance, returns, warranty claims, or general support.
  • We aim to respond promptly to all enquiries, and our team is trained to provide clear, accurate, and helpful guidance.

12. Terms Acknowledgement & Final Customer Note

Agreement to Terms – Closing Statement

By agreeing to these Terms & Conditions, you can shop with A7 Sports knowing that every part of your experience is built on clarity, fairness, and trust — giving you complete confidence from start to finish.

Final Note to Our Customers

Thank you for choosing A7 Sports. We are committed to making every shopping experience safe, fair, and transparent. Your satisfaction, trust, and rights are always our highest priority, and we strive to uphold these values through clear communication, high-quality products, and reliable support at every stage of your journey with us.

By shopping with A7 Sports, you can do so with complete confidence and peace of mind, knowing that:

  • Your rights as a consumer are fully respected and protected under UK law.
  • Your trust is something we work hard to earn and maintain every day.
  • Our commitment goes beyond products — we are here to provide guidance, after-sales care, and dedicated support whenever you need it.

If you ever have concerns about a product, order, or service, please contact us immediately. We will work diligently to resolve any issues quickly and fairly, ensuring your experience with us remains positive.

We greatly value the opportunity to serve you and look forward to being a trusted part of your sporting journey.

In Summary
Thank you for choosing A7 Sports. Your trust means everything to us, and we’re committed to making your shopping experience safe, fair, and worry-free. With every order, our promise is simple — clear information, reliable service, and full respect for your rights. Shop with confidence, knowing we’re here to support you every step of the way.

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